News and Announcements
Ten ICAHN Member Hospitals Recognized Among the Best for Nurse Communication
Ten ICAHN member hospitals were among just 16 Illinois hospitals to earn 5-star ratings for nurse communication in the latest CMS Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patients’ Perspectives of Care survey. This recognition highlights their commitment to exceptional patient experiences, strong nurse-patient relationships, and high-quality care.
The survey questions summarize how well patients feel that their nurses explained things clearly, listened carefully to them, and treated them with courtesy and respect.
Congratulations to these ICAHN member hospitals:
Abraham Lincoln Memorial Hospital (aka Lincoln Memorial Hospital) in Lincoln
Crawford Memorial Hospital in Robinson
Deaconess Illinois Crossroads in Mount Vernon
Hammond Henry Hospital in Geneseo
HSHS St. Joseph’s Hospital in Highland
Memorial Hospital in Carthage
Midwest Medical Center in Galena
Northwestern Medicine Valley West Hospital in Sandwich
Taylorville Memorial Hospital in Taylorville
Wabash General Hospital in Mount Carmel
The survey data was collected between July 2024 and June 2025, and released on May 15, 2026. Sixteen Illinois hospitals made the list, and nationwide, 567 hospitals achieved this rating. View complete list.
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About ICAHN
The Illinois Critical Access Hospital Network (ICAHN) advances the strength, sustainability, and transformation of Illinois’ rural hospitals through collaboration, advocacy, and shared solutions that improve performance and community health. Representing Critical Access Hospitals (CAHs) designated by the Centers for Medicare & Medicaid Services, ICAHN is a nationally recognized rural health leader supporting sustainable hospitals, strong communities, and a healthier rural Illinois—Better Together.
